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Legal Document

Terms & Conditions

The agreement between ChopMenu and every restaurant we serve.
Please read before signing up. Last updated: June 2026.

📅 Effective Date: June 1, 2026 · Applies to all ChopMenu customers
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By signing up for ChopMenu or making any payment, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not proceed with signup. For questions, contact Isaac directly on WhatsApp before paying.

01 Acceptance of Terms

These Terms & Conditions ("Terms") govern the relationship between ChopMenu, operated by Isaac Godwin Udofia ("we", "us", "Isaac"), and any individual or business ("you", "the Client") that uses ChopMenu's services.

By submitting the onboarding form, making a payment, or using any part of ChopMenu's service, you confirm that you have read, understood, and agreed to these Terms in full.

02 Our Services

ChopMenu provides the following services to restaurant and food business owners in Nigeria:

  • Design and development of a mobile-friendly digital menu web page
  • A unique URL and QR code linked to your menu page
  • Hosting of your menu page for the duration of your active subscription
  • Menu updates via WhatsApp (within the limits of your plan)
  • A branded QR code card for printing and sharing
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ChopMenu is a digital menu and online presence service — not a food delivery platform, payment processor, or ordering system (unless agreed separately under a Pro plan upgrade).

Delivery Timeline

Your menu page will be live within 3 working days of receiving full payment and all required content (restaurant name, menu items, photos if any). Delays caused by incomplete information from the client will not be counted against this timeline.

03 Pricing & Payment

ChopMenu offers three service plans. All prices are in Nigerian Naira (₦) and are subject to change with 30 days' notice to active subscribers.

Plan Setup Fee Monthly Fee Key Inclusions
Starter ₦5,000 ₦2,000/month Up to 20 items, 3 categories, 1 update/month
Standard ₦10,000 ₦3,500/month Up to 60 items, unlimited categories, food photos, unlimited updates
Pro ₦20,000 ₦5,000/month Unlimited items, order form, WhatsApp alerts, custom domain, analytics

Payment Terms

  • The setup fee is a one-time charge payable before work begins
  • The monthly fee is due on the same date each month from the date your menu goes live
  • Payment is accepted via bank transfer or Paystack
  • Work will not begin until the setup fee is received and confirmed
  • Monthly fees not paid within 7 days of the due date may result in your menu page being suspended until payment is made
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Late payment: If your monthly fee is more than 14 days overdue with no communication, ChopMenu reserves the right to take your menu page offline. Your data will be retained for 30 days, after which it may be deleted.

04 Refund Policy

Setup Fee

The setup fee is non-refundable once work has begun on your menu page. If you cancel before any work has started (within 24 hours of payment), a full refund will be issued.

Monthly Subscription Fee

  • Monthly fees already paid are non-refundable for the current billing period
  • If you cancel, your menu page remains live until the end of the period you have paid for
  • No partial refunds are issued for unused days within a billing month

Exceptions

A full refund of the setup fee will be considered if ChopMenu fails to deliver your menu page within 7 working days of receiving full payment and complete content, and you have not caused any delays. Refund requests must be made in writing via WhatsApp or email.

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Our promise: We aim to always be fair. If there is ever a genuine issue caused by our side, Isaac will work with you to find a fair resolution.

05 Your Content

You retain full ownership of all content you provide to ChopMenu — including your restaurant name, menu items, descriptions, prices, and photos.

By providing this content, you grant ChopMenu a non-exclusive licence to display it on your menu page for the purpose of providing the service. We will never use your content for advertising, sell it to third parties, or share it beyond your public menu page.

Your Responsibility

  • You confirm that all content you provide is accurate and belongs to you or you have permission to use it
  • You are responsible for ensuring your menu prices and item availability are up to date
  • ChopMenu is not liable for any customer complaints arising from inaccurate menu information
  • You must not submit content that is illegal, defamatory, or infringes any third-party rights

06 ChopMenu's Rights

ChopMenu reserves the right to:

  • Refuse service to any business whose content is illegal, harmful, or violates these Terms
  • Remove or modify content that breaches these Terms, with notice where possible
  • Suspend a menu page for non-payment after 7 days of overdue fees
  • Update pricing with 30 days' written notice to active subscribers
  • Feature your restaurant name in ChopMenu marketing materials as a client reference, unless you opt out
  • Update these Terms at any time — we will notify active clients of significant changes

07 Your Duties as a Client

As a ChopMenu client, you agree to:

  • Provide accurate and complete information during onboarding
  • Respond to Isaac's messages within a reasonable time when action is needed from your side
  • Pay your monthly fee on time to keep your menu page active
  • Not attempt to copy, resell, or redistribute ChopMenu's design, code, or systems
  • Not use your menu page for any unlawful purpose
  • Notify ChopMenu promptly if your restaurant closes or you no longer need the service

08 Cancellation

Cancellation by You

You may cancel your ChopMenu subscription at any time by sending a WhatsApp message or email to Isaac. Your menu page will remain live until the end of your current paid billing period, after which it will be taken offline.

To request a data export of your menu content before cancellation, contact us at least 5 working days before your next billing date.

Cancellation by ChopMenu

ChopMenu may terminate your service immediately and without refund if you:

  • Provide false or misleading information during signup
  • Use the service for illegal or harmful purposes
  • Fail to pay fees for more than 30 days without communication
  • Engage in abusive, threatening, or disrespectful conduct toward Isaac or any staff

09 Limitation of Liability

ChopMenu provides its services on a best-effort basis. While we work hard to keep your menu page live and accurate, we cannot guarantee 100% uptime due to factors outside our control (hosting outages, internet failures, etc.).

ChopMenu is not liable for any loss of revenue, customers, or business resulting from:

  • Temporary downtime of your menu page
  • Inaccurate information submitted by you
  • Customer decisions based on your menu content
  • Delays caused by incomplete information from your side
  • Events outside our reasonable control (force majeure)
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In all cases, ChopMenu's total liability to any client shall not exceed the total fees paid by that client in the 3 months preceding the claim.

10 Disputes

We hope disputes never arise — but if they do, we ask that you first contact Isaac directly via WhatsApp or email to resolve the matter informally. Most issues can be resolved with a simple conversation.

If informal resolution fails, these Terms shall be governed by the laws of the Federal Republic of Nigeria. Any unresolved disputes shall be subject to the jurisdiction of Nigerian courts.

11 Changes to These Terms

ChopMenu may update these Terms from time to time as the business grows. When significant changes are made, active clients will be notified via WhatsApp at least 14 days before the changes take effect.

Continued use of ChopMenu's services after the effective date of any changes constitutes your acceptance of the updated Terms. The current version of these Terms is always available at this page.